www.smilingreport.com www.smilingreport.com
  Pressreleases


The Smiling Report 2017 shows that Ireland is best at smiling and South America is great at greeting and sales.
Mystery Shopping Providers in Europe, North- and South America and Asia have participated in the Smiling Report 2017 which compiles customer service data from evaluations conducted across a spectrum of industries. The summary of data for 2016 includes answers to more than 2.1 million questions covering Smile, Greeting and Add-on sales in 67 countries. Better Business World Wide started the Smiling Report in 2005 so data is now available for 13 years.

2017
Ireland achieve a Hat Trick for Smiling! South America great at greeting and sales. (2017-03-15)


2016
Ireland och Guatemala toppar the Smiling Report 2016, Sverige bättre än någonsin på merförsäljning. (2016-03-15)
Ireland and Guatemala scores high in the Smiling Report 2016. (2016-03-15)
Pressrelease_Chinese Chinese Simplified 2016 (2016-03-15)
Hong Kong - Chinese Traditional 2016 (2016-03-15)


2015
Russian release В Ирландии самые улыбчивые продавцы, Южноамериканские страны лидируют по навыкам продаж и вежливости персонала (2015)
Ireland best at smiling and South America dominates in greeting and sales(2015-03-12)
Pressrelease_Chinese Chinese Simplified 2015 全球微笑報告 (2015-03-12)
Hong Kong - Chinese Traditional 2015 (2015-03-12)
svensk-flagga Irland bäst på leende och Sydamerika dominerar hälsning och merförsäljning (2015-03-12)


2014
Europe is smiling, America greeting, and South America is selling (2014-03-20)
Europa ler, Amerika hälsar och Sydamerika säljer - Sverige bland de sämsta i världen på merförsäljning (2014-03-20)
Romania - 2014 Raportul Zambetelor (2014-03-20)
Evrópa brosir, Norður-Ameríka heilsar og Suður-Ameríka selur (2014-03-24)
Pressrelease_Chinese Chinese Simplified 2014
年微笑報告 (2014-04-20)
Hong Kong - Chinese Traditional 2014 (2014-04-20)


2013
西班牙位居2013微笑调查首位 > (2013-03-18) / Chinese Simplified
Spanje gaat glimlachend aan de leiding! > (2013-03-18)
Spain on tops in The Smiling Report 2013 > (2013-03-18)
L'Espagne au Top dans le Smiling Report 2013 > (2013-03-18)
Spanien an der Spitze der Freundlichkeitsstatistik 2013 > (2013-03-18)
Spagna in vetta nello Smiling Report 2013 > (2013-03-18)
Hiszpania przoduje w "Raporcie Uśmiechu 2013" > (2013-03-18)
Испания – лидер исследования The Smiling Report 2013 > (2013-03-18)
España en los primeros puestos del "Smiling Report 2013" > (2013-03-18)
Spanien toppar Smiling Report 2013 > (2013-03-18)
Spania in topuri in cadrul Raportului Zambetelor 2013 > (2013-03-18)
2013西班牙位居微笑探訪榜首 > (2013-03-18) / Chinese Traditional


2012
The Smiling Report 2012 show low service scores (English > (2012-03-20)

El Smiling Report 2012 muestra bajos puntajes en servicios (Spanish > (2012-03-20)
2012 年的「微笑报告」显示服务指数下降 (Chinese Simplified > (2012-03-20)
2012 年的「微笑報告」顯示服務指數下降 (Chinese Traditional > (2012-03-20)
ГК «ШАГ»: «Отчет дружелюбности 2012» выявил низкий уровень обслуживания во всем мире. > (2012-03-23)

2011
Read more in English
> (2011-03-14)

Read more in Bulgarian > (2011-03-28)
Read more in Chinese - Simplified > (2011-03-28)
Read more in Chinese - Traditional > (2011-03-28)
Read more in Croatian > (2011-04-04)
Read more in French > (2011-04-04)
Read more in Russian > (2011-03-28)
Read more in Spanish > (2011-03-28)
Read more in Swedish > (2011-04-04)

 

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