Pressreleases

The Smiling Report 2009 shows that the trend continues downwards
Mystery Shopping Providers around the world have participated in the Smiling Report 2009 which compiles customer service data from evaluations conducted across a spectrum of industries. The summary for 2008 includes answers to more than 2.5 million questions covering Smile, Greeting and Add-on sales in 66 countries.

Read more in English (2009-04-08)
Read more in Swedish (2009-04-14)
Read more in Latvian (2009-04-14)
Read more in Croatian (2010-01-21)

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