Articles


Chinese articles and pictures (chinese)
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Where did all the smiles go? (bulgarian)
The Experts
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What did the mystery shopper discover? Where do we stand? (bulgarian)
TB Magazine Online
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Swedish sales people smile the most, Bulgarians are in the middle (bulgarian)
Monitor Newspaper
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Swedish sales people smile the most and Cyprus personnel greets most often (bulgarian)
Regal Magazine
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Swedish personnel smile the most to their clients (bulgarian)
HoReMagazine
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Swedish employees – leaders in service with a smile (bulgarian)
news.bg
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Sales people become gloomier, Bulgarians show moderate results (bulgarian)
Economy News
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For the first time Bulgaria participates in The Smiling Report 2010 (bulgarian)
PR Kernel
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Are Bulgarian people polite?
(bulgarian)
CentralNews, 2010-05-19
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Försäljningstillfällen missas ofta (swedish)
Market, 2009-05-25

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Alla färre ler mot sina kunder (swedish)
Dagens handel, 2009-04-16
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